We just love getting feedback. And you, our customers, seem to really love giving it! You give us daily feedback on our phone service. We get daily feedback on the content and clarity of our email communications, and thousands of you have provided online feedback regarding what is and isn’t working for you on our website.
This feedback has been instrumental in helping us to improve our service to you. In fact, you’ve been so generous that we want to take it the next step: tap into the collective creative imagination of our customers to really start delivering world class service.
Check out this idea generation website: www.mystarbucksidea.com. What if SmartSalary had its own such website? What if you could give us your best ideas for improving our service offering and also vote on the ideas of others? You could vote up the ones you liked the most and vote down the ones that you didn’t think were so hot. The best ideas would have the most votes, and it would be pretty clear what our priorities should be. Sound good? Would you jump in there and get us started?
We’d love to hear from you!
0 Responses to “Sound like a good idea?”