Smartsalary Wins Customer Service Award


Above: Smartsalary team members celebrate our Award!

Last week we attended the Customer Service Institute of Australia (CSIA) Service Excellence Awards, which recognises outstanding achievement in customer service. We were thrilled to win the NSW State Award for best Medium Business. In addition, we were highly commended (2nd place) for the National Award.

You see, we were first accredited by the CSIA in 2008, and have since worked hard to continually improve our service to customers . . . culminating in our first customer service award this year. While it’s nice to win an award, we realise that what really matters to you, our customers, is tangible enhancements in our service delivery.

We hope you’ve seen some benefits over the years, but do appreciate that there are many things we can do better. As always, we welcome your feedback and any suggestions for improvement.

Leave a comment here.

1 Response to “Smartsalary Wins Customer Service Award”


  1. 1 rogel November 3, 2011 at 8:40 pm

    wow! congratulations Smartsalary!


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Deven Billimoria
Chief Executive Officer
Smartgroup

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