Our 2015 Aon Hewitt Best Employer survey results are in!

Since 2008 Smartsalary has been participating in the Aon Hewitt Best Employer program. This accreditation program allows us to ascertain engagement levels of our team members, and the strengths and weaknesses in our people practices.

Aon Hewitt research shows that the high engagement zone kicks in at 65%, in other words when 2 out of every 3 employees  feel truly energised about their job.  It  is at this level of engagement that employers start to get exceptional business results.  And we believe that a happy and engaged workforce is the key to ensuring that we provide the best possible customer service to you!

In 2013 and 2014 Smartsalary was an accredited Aon Hewitt Best Employer – only ten employers in Australia / New Zealand can claim this repeat accolade! For 2015, our score is 71%, which puts us well within the top quartile of engaged workplaces in the country.  Aon Hewitt’s accreditation process for this year is currently underway … at this stage we don’t know whether we will make it to the 2015 Best Employer list.

Staff engagement graph

From this year’s survey results, we can see that our team is particularly happy with:

  • our diverse and inclusive environment,
  • our strong focus on customers,
  • the collaborative workplace,
  • the strength our brand’s reputation in the market.

There are also things we need to improve on, such as the provision of more career opportunities, a robust rewards and recognition program, and even better tools and resources for staff to utilise while at work.

We’ll keep working to improve our engagement levels . . . it’s pretty clear that this is the best way to ensure we continue to provide the best possible service to you, our valued and incredibly loyal customers!


Deven Billimoria
Chief Executive Officer
Smartgroup

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