Smartgroup’s new award for ‘Fully SIQ’ employees!

At Smartgroup (stock market ticker SIQ.AX), we recognise our team member’s efforts at quarterly awards breakfasts.  Some of our staff go to extreme efforts to satisfy our customers, so we recently introduced the ‘Fully SIQ’ award to acknowledge team members whose story best encapsulates the Smartgroup spirit!  Over the last two quarters we’ve had some fantastic nominations for the award, and I wanted to share the stories of our last two winners with you:

Michael Bell, Mobile Leasing Consultant

Back in December, our QLD customers and staff were hit by severe hail storms.   As a result, there were delays with new car deliveries from dealerships.  In fact, one of our customers was not going to get his car in time for a wedding and family reunion.

Michael Bell, the Smartgroup Mobile Leasing Consultant, went the extra mile and took matters into his own hands.  He took the initiative to fly from his home in Townsville down to the car dealer in Brisbane to pick up the car and then drive it back up to his customer in Rockhampton.  Of course, he also cleaned and refueled the car!

Michael said: “It was the right thing to do – I think that the core values of Smartgroup actually demanded this response. I met the client in Rockhampton – there was true country gratitude – I made new friends which was rewarding in itself and Smartgroup proved that what we say we do is followed through with action.”

Michael-Bell's-trip

Peter Arthur, Salary Packaging Consultant

Another great QLD story from one of our Salary Packaging Consultants Peter Arthur. Peter was on the road in Bundaberg, when he was pulled over for a random breath test (which he passed of course!).  Not only did he get to chatting with the Officer about novated leasing, but he actually went back to the police station to chat with the Officer’s colleagues about their novated leasing options too . . . talk about making the most out of a situation!

Peter said: “I got pulled over for a random breath test and was asked what I was up to today by the officer. I told him I was actually going to be dropping in at his police station to provide staff with some information about salary packaging. I thought it couldn’t hurt – you have to make the most of any opportunity you can get when you are on the road!”

Of course Peter would have been happier to get a few sales after his visit, though we can’t help but admire his efforts!

Peter Arthur


Deven Billimoria
Chief Executive Officer
Smartgroup

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